Insights from Alorica
Thought Leadership
Future-proofing Travel CX: Automation, AI, and Hyper-personalisation
Explore how the travel industry is leveraging automation, AI, and hyper-personalisation...
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Fact Sheets & Infographics
Alorica Advisory Services Fact Sheet
Change is complex, and keeping up with customer expectations demands a...
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Case Studies
Driving Results Across Major CX Metrics with Analytics...
When a leading sportswear and athleisure brand wanted to improve upon key...
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Fact Sheets & Infographics
Accent Harmonization Fact Sheet
With Alorica’s Accent Harmonization technology, any agent can deliver effortless,...
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Podcast & Videos
Redefining the Client Lifecycle with AI and Automation
Chief Digital & Technology Officer Harry Folloder joined a panel of...
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Podcast & Videos
Back to the Future: The Power of Voice CX in the AI...
In the debut episode of Double Take with Mike & Max, Alorica Co-CEOs...
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Thought Leadership
Technology is an Engine of Change, but Humans Will...
Reposted from
Unite.AI
At its simplest,
Customer Experience
(CX)...
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Fact Sheets & Infographics
Delivering Digital Transformation with Alorica Knowledge...
Meeting today’s customer expectations takes a proven blend of leading-edge...
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Thought Leadership
_social_thumbnail.jpg?sfvrsn=8507a6d0_1 "ALOR-24-324 Transforming the Customer Journey with GenAI (Sundar)_Social_Thumbnail")
Transforming the Customer Journey with GenAI to Maintain...
Sundar Hariharan, VP of Digital Solutions, Alorica IQ, highlights how GenAI...
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