Latest from Alorica
Press Release
Next-Gen AI Solution Alorica ReVoLT Wins Stevie® for Technology Breakthrough of the Year
First-to-market technology is recognized as industry disruptor for its real-time, AI-powered language capabilities that deliver more personalized and localized customer experiences
IRVINE,...
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Press Release
Alorica Wins BPO Partner of the Year at CallMiner’s LISTEN 2024 Awards for their Digital-First Approach to Transforming the Customer Experience
CallMiner recognizes Alorica as the leading partner to deliver next-gen CX for their use of predictive analytics, automation and conversational intelligence
IRVINE, Calif., November 4, 2024
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Alorica...
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Press Release
Alorica Achieves Early Wins with the Most Advanced AI Solutions in the Market through Google Cloud Collaboration
Leveraging Google Cloud’s leading technologies, Alorica’s AI tools deliver significant results—increased engagement, productivity and quality interactions
IRVINE, Calif., October...
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News
Sundar Hariharan on Gen AI and Digital Strategy
Sundar Hariharan, Head of Client Delivery at Alorica IQ, describes the transformative power of generative AI in the realm of customer experience.
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Press Release
Alorica Wins Tops Spot for the Second Consecutive Year in Black Book’s 15th Annual Payer Survey on Customer Experience (CX) and User Satisfaction
Alorica Inc., a digitally-engineered, tech-enabled global customer experience (CX) leader, ranked #1 out of 400 software firms, advisors and service vendors for its member services interface...
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News
The Importance of Workplace Well-being Within a Company vs. Burnout
Investing in workplace wellbeing is transforming companies like Alorica, fostering a healthy and productive work environment.
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Noticias
La importancia del bienestar laboral dentro de una empresa vs el burnout
La inversión en bienestar laboral está transformando empresas como Alorica, fomentando un ambiente laboral saludable y productivo.
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Press Release
Alorica Named a Leader in Everest Group’s 2024 Customer Experience Management (CXM) PEAK Matrix® - Americas
Alorica Positioned as a Leader in the 2024 Everest Group Customer Experience Management Services PEAK Matrix® Americas Assessment for Third Consecutive Year
IRVINE, Calif., Sept. 17, 2024
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Alorica...
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Press Release
Alorica and LoanPro Revolutionize CX for Financial Organizations and Portfolio Buyers
This first-to-market partnership between best-in-class providers will deliver an end-to-end platform to launch, manage, and service lending, leasing, and credit accounts with increased operational...
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