Latest from Alorica
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Transforming Customer Experience with AI at Alorica
Discover how Alorica is using conversational AI, real-time insights, and multilingual automation to revolutionize customer experience. Learn how AI is driving loyalty, reducing costs, and empowering...
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The CX Power Duo: How Humans and AI Are Revolutionizing the Customer Experience
Alorica’s Co-CEO Mike Clifton discusses how AI + human synergy is driving measurable gains in CX, retention, and global support.
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Press Release
Alorica Unveils Advanced Conversational AI evoAI™
This award-winning technology propels the customer journey, seamlessly integrating AI + human expertise to deliver quantifiable business transformation results.
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Shaping the Future of CX: Alorica’s CEOs on AI, Automation & Expansion
Discover how Alorica’s Co-CEOs, Mike Clifton and Max Schwendner are revolutionizing CX with advanced AI, automation, and global expansion strategies that deliver hyper-personalized, scalable...
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Press Release
Alorica Strengthens Investment in Sanas to Cement Leadership in AI-Powered CX Innovation
Alorica participated in Sanas’ latest $65 million Series B funding round, reaffirming its commitment to AI innovation. In 2022, Alorica became an early investor and strategic partner of Sanas,...
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Press Release
Alorica Wins Silver Stevie® Award for Innovation in Customer Service
With real-time voice language translation through Alorica ReVoLT, the company is transforming customer interactions, improving service quality and driving measurable business impact across...
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Audacious Impact: Mike Clifton & Max Schwendner Of Alorica On Leading An Audacious, Visionary, Impact-Focused Program
Discover how Alorica’s Co-CEOs, Mike Clifton and Max Schwendner, are leading the charge in AI-powered CX innovation, impact-driven leadership through employee-led philanthropy, and digital...
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Top 2024 CX Fails in Travel and Hospitality: Lessons for Future Success
A deep dive into the top customer experience (CX) failures in travel & hospitality in 2024, with lessons for future success. Discover how AI, multilingual support, and digital transformation...
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Press Release
Alorica Sets New Standards in CX Innovation and Global Growth with Record Milestones in 2024
Alorica, a global CX leader, transforms customer experiences with cutting-edge technology, AI-driven solutions, and innovative strategies that boost satisfaction, loyalty, and business growth.
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