Latest from Alorica
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Young Americans Choose Welding Over Office Work as the Job That Will Pay Them in the Age of AI
Reposted from
Nikkei
Business
.
Authored by Reporter Hiromi Sato
It is humans who relieve anger
"How can I help you today?" the operator says in English, and a fluent Japanese...
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News
_thumbnail.jpg?sfvrsn=eb30f37b_1 "ALOR-25-121 Social Graphic - CIO World (Harry Folloder)_Thumbnail")
Harry Folloder: Navigating Digital Transformation with Communication and Empathy
Reposted from
CIO World
Harry Folloder’s professional pathway is anything but ordinary, filled with unexpected twists, challenges, and moments of realization. As a young professional,...
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News
Lingo Leaderboard: Pharma Marketing’s Biggest Buzzwords for 2025
Reposted from
Medical Marketing + Media
Authored by Reporter Heerea Rikhraj
See the buzzwords set to dominate discourse in the coming year.
Terms involving patient engagement, access to...
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News
Robo-Advisors Replacing Humans: Will it Ever Come to That?
Reposted from
The Fintech Times
.
Financial advice can be a sensitive topic – those giving it don’t want to mislead customers, while customers are wary about the level of trust they...
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News
What is Contact Center as a Service (CCaaS)?
Reposted from
CMSWIRE
|
Authored by Reporter Scott Clark
L
earn why CCaaS is essential for modern businesses seeking efficient, scalable customer support.
The Gist
Cloud...
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News
Sundar Hariharan on Gen AI and Digital Strategy
Sundar Hariharan, Head of Client Delivery at Alorica IQ, describes the transformative power of generative AI in the realm of customer experience.
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News
The Importance of Workplace Well-being Within a Company vs. Burnout
Investing in workplace wellbeing is transforming companies like Alorica, fostering a healthy and productive work environment.
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News
AI May Not Steal Many Jobs After All. It May Just Make Workers More Efficient.
Imagine a customer-service center that speaks your language, no matter what it is.
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News
Businesses embrace virtual assistants, but lack of strategy and employee buy-in hinder success
The pandemic and ongoing digital transformation efforts have driven more businesses to adopt intelligent virtual assistants to ease the pressure on customer service and support.
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