Latest from Alorica
Press Release
Next-Gen AI Solution Alorica ReVoLT Wins Stevie® for Technology Breakthrough of the Year
First-to-market technology is recognized as industry disruptor for its real-time, AI-powered language capabilities that deliver more personalized and localized customer experiences
IRVINE,...
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Press Release
Alorica Wins BPO Partner of the Year at CallMiner’s LISTEN 2024 Awards for their Digital-First Approach to Transforming the Customer Experience
CallMiner recognizes Alorica as the leading partner to deliver next-gen CX for their use of predictive analytics, automation and conversational intelligence
IRVINE, Calif., November 4, 2024
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Alorica...
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Press Release
Alorica Achieves Early Wins with the Most Advanced AI Solutions in the Market through Google Cloud Collaboration
Leveraging Google Cloud’s leading technologies, Alorica’s AI tools deliver significant results—increased engagement, productivity and quality interactions
IRVINE, Calif., October...
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Press Release
Alorica Wins Tops Spot for the Second Consecutive Year in Black Book’s 15th Annual Payer Survey on Customer Experience (CX) and User Satisfaction
Alorica Inc., a digitally-engineered, tech-enabled global customer experience (CX) leader, ranked #1 out of 400 software firms, advisors and service vendors for its member services interface...
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Press Release
Alorica Named a Leader in Everest Group’s 2024 Customer Experience Management (CXM) PEAK Matrix® - Americas
Alorica Positioned as a Leader in the 2024 Everest Group Customer Experience Management Services PEAK Matrix® Americas Assessment for Third Consecutive Year
IRVINE, Calif., Sept. 17, 2024
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Alorica...
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Press Release
Alorica and LoanPro Revolutionize CX for Financial Organizations and Portfolio Buyers
This first-to-market partnership between best-in-class providers will deliver an end-to-end platform to launch, manage, and service lending, leasing, and credit accounts with increased operational...
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Press Release
Alorica ReVoLT Wins 2024 Artificial Intelligence Breakthrough Award for Best AI-based Solution for Customer Service
Reputable International Awards Program Recognizes Alorica for Its First-of-its-Kind Real-Time Voice Language Translation Technology
IRVINE, Calif., June 26, 2024 –
Alorica Inc.
,...
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Press Release
Alorica Celebrates 25 Years of Operational Excellence with Latest Award Win for Customer Service Employer of the Year
IRVINE, Calif., June 6, 2024
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Alorica Inc.
, a global customer experience (CX) leader, celebrates 25 years
in business with its recent recognition as a Silver Stevie® award winner for...
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Press Release
Global CX Leader Continues Its Expansion Across Latin America with Latest Launch in Paraguay
Alorica, a global CX leader, expands into Paraguay with a new contact center in Ciudad del Este, bolstering its presence in Latin America. Learn about their tech-enhanced services and commitment...
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