What We Do
We moderate over 2B pieces of user-generated content annually, ensuring compliance, safety, and brand integrity across text, images, videos, and live streams
Recognized Industry Leader
This recognition highlights our investments and focus on employee safety, well-being, and development supported by automation, AI, and analytics as well as our experience and geographical presence.
Star Performer in Everest Group’s PEAK Matrix® for Trust and Safety services
“Alorica is experienced in serving the trust and safety requirements of buyers from the social media and BFSI and FinTech industry and is familiar with the nuances of serving both large – and small-sized buyers,” said Abhijnan Dasgupta, Practice Director, Everest Group. “It has invested in enhancing its technological capabilities through both internal development and partnerships and has also expanded its geographical presence. These are some of the factors which have contributed to Alorica’s positioning as a Star Performer and a Major Contender on Everest Group’s Trust and Safety PEAK Matrix® 2023.”
This recognition highlights our investments and focus on employee safety, well-being, and development supported by automation, AI, and analytics as well as our experience and geographical presence.
“Alorica is experienced in serving the trust and safety requirements of buyers from the social media and BFSI and FinTech industry and is familiar with the nuances of serving both large – and small-sized buyers,” said Abhijnan Dasgupta, Practice Director, Everest Group. “It has invested in enhancing its technological capabilities through both internal development and partnerships and has also expanded its geographical presence. These are some of the factors which have contributed to Alorica’s positioning as a Star Performer and a Major Contender on Everest Group’s Trust and Safety PEAK Matrix® 2023.”
The Alorica Difference
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Global Reach, Local Impact
Moderating content in 35 countries across 20+ languages, delivering culturally relevant, context-driven moderation at scale
Customized Delivery Framework
With 5,000+ moderators and a 120% fill rate, we exceed industry benchmarks for hiring and training, with customized workspaces, licensed mental health and resiliency services
Unmatched Speed and Precision
Empowered by proprietary AI solutions, our moderators achieve full proficiency by week 3, drastically improving response times and protecting your brand faster and more efficiently than competitors
